Communications

The Pella Police Department Communications dispatches Police, Fire, and EMS. The department also serves the needs of the public through phone requests and walk-ins as well as being an ally for various Marion County Agencies. 

The dispatch center is comprised of five full time Communications Specialists and one administrative supervisor. Communications Specialists are trained in Emergency Medical Dispatch, NCIC certified, as well as serve as jailers for the agency's temporary holding facility. They can also provide notary service. 

Communications are the vital link to emergency services making an effective difference in the community by providing communications with professionalism, compassion, and efficiency to ensure responder safety while striving to save lives and protect property. 

For More Information

View our Frequently Asked Questions

View our Outdoor Warning System

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  1. Visser, Kaci

    Kaci Visser

    Communications Specialist

  1. Malone, Heather

    Heather Malone

    Communications Specialist

  1. Hileman, Bethany

    Bethany Hileman

    Communications Specialist

  1. Malek, Paighton

    Paighton Malek

    Communications Specialist

  1. Slycord, Marcia

    Marcia Slycord

    Administrative Services Manager

  2. Sample, Shelly

    Shelly Sample

    Lead Communications Specialist
    Phone: 641.628.4921

  1. When to call 911
  2. Reasons to call 911
  3. When calling 911, remember to give the following information
  4. What should I do if there's a fire in my home?
  5. Don't call 911 to:

911 can save your life or the life of a loved one. Fire, law enforcement and ambulance logs are filled with incidents where people have helped save lives and property by dialing 9-1-1. 911 is simplifying our lives, protecting us in emergencies and providing opportunities to help others in need. 9-1-1 is available through most of the U.S. as a means to easily report any emergency without looking up other telephone numbers.

Unfortunately, 911 systems can at times be abused and overloaded. There are many instances where 9-1-1 was dialed as a joke, to ask for information or to report a nuisance. In some areas of the country, these examples account for the majority of 911 calls. Please remember, dialing 9-1-1 is for an emergency and is serious. Calling unnecessarily can endanger someone else's life or property when they really do need help.