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Pay Your Bill
New Residents
New residents should contact City Hall at 641.628.4173 to set up utility service. New residents are required to complete a service application and pay a deposit or provide a qualifying letter of credit from a previous gas or electric company.

All Bills
The City of Pella bills for electric, water, sewer, and garbage services. All bills are mailed the last business day of the month for the previous month's usage and are due the 20th of the following month. There is a customer charge for all services that is included in the amount due for each service. Refer to the back side of your bill to see service code abbreviations, Mayor and City Council contact information, and a department directory. 

If you want to learn more about billing and related questions, here are some links that might interest you:
Understanding Your Bill 
Ways To Pay 
Electric Rates
Iowa Home Energy Assistance Program  

Residents may choose to put their account on budget payments after living at an address for 12 months. Budget accounts are recalculated annually in the month of October.

Project Share
Project Share is a plan created by the City of Pella Electric Department to assist needy households in paying their winter energy bills. You can help by adding a regular contribution to your monthly utility payment or by making a direct donation to Project Share.

For utility bill questions, contact the City Hall at:
825 Broadway St.
Pella, IA 50219
Ph: 641.628.4173 

Please keep paths to meters clear. We need access to meters in order to provide accurate billing information as well as to keep our meter readers safe. Please keep dogs away from meters.