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City Administration

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1. How do I sign up for city services as a new resident?
2. Does the city offer a budget plan?

City Clerk

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1. How do I contact my elected city officials?
2. How do I know where to vote?
3. How do I express a concern at a City Council meeting?

Community Services

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1. Who do I contact about youth baseball/softball?
2. What is After School Art Center?
3. What are the hours and prices of the Aquatic Center?
4. What type of trees are planted around the Central Park and business district?

Electric Utility

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1. How do I begin or stop new electric service?
2. Where can I seek help with understanding my utility bill?
3. Who do I call to report a power outage or street light out?
4. Are there any electric rebates available?

Fire

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1. How often should I change the batteries in the smoke detectors and carbon monoxide detectors?
2. How many calls does the fire department respond to in a year?
3. Why are fire hydrants painted different colors?

Human Resources

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1. How do I find out what jobs are available within the city?
2. How do I apply for a job with the City of Pella?
3. Can I apply for a position that is not yet posted?

Library

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1. Why can't I renew everything?
2. Some of the books on the new shelves aren’t really new. Why is that?
3. I lost my library card. How can I replace it?
4. Why do I have to have my library card to check out?
5. Why can't I find my favorite books as eBooks?
6. Can I use a fax machine at the library?
7. Where can I find a notary?
8. Where can I buy yard waste bags?

Planning & Zoning

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1. How do I get a building permit?
2. How do I get a sign permit?
3. How do I check zoning?

Police

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1. How do I renew my driver’s license?
2. If I lose my pet, what should I do?
3. How do I pay a parking ticket?
4. How do I become a reserve police officer in the City of Pella?
5. How do I become a police officer in the State of Iowa?
6. Is a left-hand turn into a diagonal parking space legal?
7. Are there parking restrictions on my street?
8. Does the State of Iowa require vehicle insurance?
9. May I burn within the city limits?
10. How do I register my bicycle?

Public Works

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1. What is the snow ordinance and when does it go into effect?
2. When will my street get plowed?
3. How do I know that my drinking water is safe?
4. How do I report a pothole on my street?
5. How do I know if I have a water leak?
6. What do I do if I smell a sewer odor in my basement?