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Posted on: July 1, 2016

Online Bill Pay Available for Utility Bills

On July 1, 2016 the City of Pella implemented a new user friendly online payment system, Paymentus, which is available to our customers 24 hours per day for the payment of City Utility bills.

Online features include:

• Capability to pay by credit card, debit card and e-checks
• Real time payment confirmation
• Current balance
• Past billing statements
• The ability to register for e-billing

The new system also offers a “Pay Now” feature that allows for quick payment without having to register an account. To access the new system, please click on the Online Bill Pay link on the City’s homepage. The new system also overs Interactive Voice Recognition (IVR) which allows payment over the phone. To access the IVR system, please dial 844-546-8162.

Debit and credit card payments will also be accepted at the City of Pella utility billing offices at 825 Broadway.

Online Bill Pay
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